The basis for all the concepts and skills discussed on this website, and in the book Conversation Transformation, is SAVI, the System for Analyzing Verbal Interaction. The core tool of SAVI is the SAVI Grid. Visit the SAVI Communications website to download a PDF of the Grid that you can print out in color or store on your computer or mobile device for easy reference.
Note that occasionally, as SAVI theory evolves over time, minor adjustments are made to the language of the Grid. The SAVI Communications website is the authoritative resource for finding the most up-to-date versions of the Grid, including all translations (currently including Spanish and Swedish; a Russion version is also in progress).