Reviews and Recognition

Conversation Transformation

New York Post: Notable career books of 2012

WirtschaftsBlatt  (Austria’s business daily): Top 10 English language Business Books

“A devastatingly insightful look at the ways we unwittingly sabotage our conversations, and as a result, our relationships.  So spot on you begin to suspect the authors have been eavesdropping on your own most frustrating interactions.  Especially when they then pipe up to provide the practical coaching you need to change old habits and transform your conversations. Hard work? Sure. Worth it? You bet.”
—Sheila Heen and Douglas Stone, best-selling authors of Difficult Conversations

5 Stars from Amazon5.0 out of 5 stars
“An extremely valuable tool… I took the test and scored a 38.9% on the pretest… After simply reading the book, I scored a 72.2% on the post-test… Well written and easy to read.” — John Chancellor “Mentor Coach” MORE »

5 Stars from Amazon 5.0 out of 5 stars

“Step-by-step, easy, and clear principles that can be utilized in any conversation  whatever the context… the theory and examples are improving my communication already… I highly recommend this book for anyone.”
—Dr. I. Macnaughton

5 Stars from Amazon 5.0 out of 5 stars

“What a refreshing change the authors bring to the topic of communication! So many books on the subject unfortunately try to turn the reader into an amateur psychologist. By contrast, the authors of “Conversation Transformation” focus on the real reasons communications break down – the words people use or the way they are expressed.”
—Robert Selden “Bob Selden, What To Do When You Become The Boss” MORE »

Amazon Customer Review4.0 out of 5 stars
“For my money Chapter 9 provides the best tool I have ever heard of to improve communication. It is called the SAVI Grid. Anybody who is serious about improving their communication needs to paste that thing on their wall and share it with anybody who is interested… it will revolutionize your communication effectiveness.” —C.L. Mershon MORE »

“Practical, inspiring, and powerful. You will never look at your conversations the same way again.”
—Suzanne Bates, best-selling author of Speak Like a CEO and Discover Your CEO Brand

Conversation Transformation is an invaluable resource for journalists, professional communicators, and anyone who wants to communicate more effectively. This book is filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.”
Senator John F. Kerry

“Training in the ideas and skills in this book was great for me personally, as well as for our entire management team—a diverse group of competitive, hard-driving executives. We learned a lot about ourselves and the impact of our communication on others, and we were able to smooth the transition of a difficult merger.”
—Steve Snider, former CEO of the Exterran Corporation 

“This powerful, practical book shows you how to communicate and influence others in every area of your life.”
—Brian Tracy, author, The Psychology of Selling

“Communication is the cornerstone of success in business. Conversation Transformation is filled with invaluable lessons, tips, and techniques to help any professional to avoid communication breakdowns and build loyal relationships.”
—Shep Hyken, best-selling author of The Amazement Revolution 

Practical and down-to-earth, this book offers a detailed guide for changing the most common negative patterns of communication.   
It will be equally useful in business, professional, or private life, where ever people seek to resolve fruitless conflict and promote mutual problem-solving.”
—Judith Herman, M.D., best-selling author of Trauma and Recovery

“In my work in healthcare, I’ve experienced first-hand how conversations that end poorly can lead to suboptimal outcomes, conflict, and moral distress. While I’ve typically thought of myself as a strong communicator, reading this book showed me just how much I could improve. As I’ve worked through the clear, practical exercises, I’ve been able to make positive changes for myself and those around me.”
—Rev. Angelika Zollfrank, Director of Clinical Pastoral Education, Massachusetts General Hospital

“To live in a peaceful world each of us has to master the skills of collaboration and the ability to resolve conflict free of aggression either physical or verbal. Conversation Transformation contains the keys to begin that journey. I recommend it to anyone who wants to live in a world of love and compassion.”
—Lama Surya Das, best-selling author of Awakening the Buddha Within

“Conversation Transformation is an invaluable work which outlines exactly how to use some basic strategies relevant for people seriously interested in improving their communication skills. This is a ‘must-read’ book which anyone can profit from reading.”
—Susan Friedmann, CSP, best-selling author, Riches in Niches: How to Make It BIG in a Small Market

“As I was reading Conversation Transformation, I began to think I need to recommend this book to my students… and my kids… and, well, everyone I know. This book is truly transformative . It can help improve not only the way we speak, but also the way we think.”
—Dan Millman, author of Way of the Peaceful Warrior and The Four Purposes of Life

“This is not an ordinary book; it is a tool. If you carry out the suggested exercises, it will help you to solve problems both at work and in your private life. It is easy to read, based on sound theory, and full of illuminating and moving examples.”
—Christer Sandahl, Professor of Social and Behavioural Sciences, Karolinska Institutet (Sweden)

“Conversation Transformation offers all students of communication, lay and professional, a rich menu from which to satisfy their intellectual appetites. I have an appetite for rigorous practice models linked with sound theories of how change takes place. The authors achieve this with meticulous care.”
—David Kantor, Ph.D., Director of the Kantor Institute and author of Reading the Room: Group Dynamics for Coaches and Leaders

“Transforming behaviors is no easy task as the authors of this book so clearly demonstrate.  The book provides just what a person needs to be on the path for more successful conversations, dialogues, and ways to deal with disagreements. There are many helpful examples—each scripted for practice. I would like to see every teacher develop these transformative conversations as they work with students. And, I would like to see every student equipped with these habits as they move through school and out into the demanding environment of the 21st century.”
—Bena Kallick, Ph.D., Co-Director, Institute for Habits of Mind

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