During the weeks or months between on-site trainings, we highly recommend that each team keep up their learning with ongoing teleseminars. These sessions help ensure that participants retain and integrate all that they’ve learned, while applying their new skills to real communication challenges in the workplace.
Topics covered in phone seminars may include:
- Trouble-shooting participants’ challenges in applying the skills they’ve already learned
- Training in new skills to meet the group’s emerging needs
- Analyzing recent difficult conversations to understand the sources of breakdown and develop strategies for the future
- Preparing for future conversations that participants expect to be difficult (such as critical performance reviews)
- Developing effective processes for running specific meetings or making certain types of decisions
- Other issues raised by seminar participants
Learn more about arranging on-site trainings.
More interested in communication training for your own personal use? Learn about our public teleseminars.