“But I Didn’t Mean To!”

Friday, March 1st, 2013

Reflections on Separating Intent from Impact by Amy Yeager It’s an unfortunate reality of life that the intentions behind our actions don’t always match their impact on other people. I see examples of this every day in the interactions of my one-year-old twins: Sammy sees Abby smiling at her from across the floor. Giggling with […]

The Danger of “Always”

Tuesday, January 22nd, 2013

Why Saying “You Always…” Is Almost Always a Bad Ideaby Amy Yeager & Ben Benjamin “Why do you always second-guess me?!”“Why do you always have to be so negative?” “You always interrupt me and it drives me nuts.”“You’re always complaining.” Have you ever been on the receiving end of an “always” attack? If so, you […]

Welcome to our blog!

Welcome to our blog!

Tuesday, January 1st, 2013

Welcome to the Conversation Transformation blog, the best spot to catch the latest ideas and musings of the authors of Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns.